Help Center / I submitted my fingerprint through a Florida Department of Law Enforcement approved service provider, but I have now received a deficiency letter regarding my fingerprints? What should I do?


As of the date of the mailing of the deficiency letter, your electronic fingerprinting results have not been transmitted to the Department. We will not be able to process your application until we have received this information. You should contact your fingerprint service provider to determine if they have submitted the prints to the FDLE for processing.

You can view the service provider options and contact information on the Livescan Service Providers List (As of the date of the mailing of the deficiency letter, your electronic fingerprinting results have not been transmitted to the Department. We will not be able to process your application until we have received this information. You should contact your fingerprint service provider to determine if they have submitted the prints to the FDLE for processing.

You can view the service provider options and contact information on the Livescan Service Providers List. () Applicants should submit their applications prior to submitting their fingerprints in order to afford themselves an opportunity to resolve any application deficiencies prior to the expiration of the criminal history results.